What can I do if I haven't received my order yet?

If you have not received your order by the estimated arrival date in your confirmation email, first check with your local postal and customs offices to see if they are holding your order. If after this your order cannot be located, please contact our customer support team at:  hello@make.do

Please note that some International shipments can be delayed at country borders, customs, or other routing destinations along the way.

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