The first step is to contact us and provide as much information as possible to support your request. Our support staff will assess and respond accordingly.
For the detailed Returns Policy, please refer to the following text from section 8 in the Makedo Terms and Conditions.
Please note that the stock will need to be unopened and in saleable condition and the return shipping is at your cost.
8.1 CHANGE OF MIND RETURNS
We aim to ensure that you are completely satisfied with your Products. If you are not satisfied with your Product for any reason, you may be entitled to a change of mind return. The following process applies to change of mind returns:
8.2 FAULTY PRODUCTS
8.3 OTHER RETURNS